ChartCaddy is a system to enter, maintain, and report on the various forms that your outpatient health organization depends on. For more information, videos are available as well as an online slideshow overview.
ChartCaddy is just a website, which means the system can be used with any device that can browse the web. Certain platforms have native software that can be installed and used if desired.
The system is document-centric and was designed to mimic using paper forms—as simple and consistent as possible.
Pricing is mainly based on the number of claims generated, whether or not they are submitted electronically. Other optional costs consist of batch claim inquiries, batch eligibility inquiries, instant eligibility verifications, client text reminders, and digital client signatures via email.
There are no other costs except for optional customization at a rate of $40 per hour.
of gross revenue — what ChartCaddy typically costs
per hour for optional forms and workflow customization
Monthly invoice based on usage of the system
Pay by check, bank transfer, or credit card
No hardware to buy or maintain
No mandatory start-up costs
In order to make keeping up with market and customer demands as quick and easy as possible, ChartCaddy was designed and built to be extremely flexible. In addition to numerous organization-level configuration options, some examples of customizations are:
ChartCaddy can be specialized for any state, but there is especially deep support for Oklahoma.
Basic scheduling is included but Acuity Scheduling is a third-party website that can be integrated into ChartCaddy that provides robust, HIPAA-compliant scheduling, with many features, at a reasonable cost, and with good customer support.
Changes to client chart items in ChartCaddy are instantly reflected on Acuity and vice versa. Client information, client payments, and blocked-off times are all synchronized.
Another key advantage to using ChartCaddy is the tight integration with a billing clearinghouse. To bill a claim, all an administrator has to do is change the status of a billable chart item to Final
Depending on the client and organization settings, a claim is then automatically generated and uploaded to Medicaid, Medicare, TriCare, Blue Cross, United Health, or over 2,000 other payers. If an electronic remittance is set up for that payer, the status of the claim is automatically updated. Support for new clearinghouses is added when requested.
payers you can bill and obtain results for
eligibility checks across those same payers
One of the features that most sets ChartCaddy apart is the ability to customize forms to better suit your organization, and to adjust the workflow of the system to fit how your organization works. Client chart forms can be downloaded as a PDF, filled out, and the information submitted by clicking a button in the PDF. A single electronic form can be at most 12 pages.
Unless you own and operate a server physically located on your premises, your vendor must be HIPAA compliant. One of the requirements of HIPAA is that audits are performed regularly to attest compliance. A certified auditor regularly attests that ChartCaddy is HIPAA compliant.
ChartCaddy is a service provided by Nontrivial Solutions, which has been helping customers since 2012.
Nontrivial Solutions is owned and managed by James Bearden, a member of the Sault Ste. Marie Tribe of Chippewa Indians. James has been providing IT solutions to health organizations in Oklahoma since 2000.
We’ll show you how ChartCaddy works, answer your questions, and talk through how the system fits your organization with a practical look at the software and what it could do for your team.