Help Desk

The best way to get support is to contact the help desk. Normal help desk hours are Monday through Friday, 8AM to 5PM CST, except for nationally recognized holidays. Email may also be answered outside of normal support hours.

Phone Support: (405) 698-3681
Email Support:
Remote Support: Click Here When Requested


Training is available in person and with online webinars, for both new and established customers, and for individuals or groups. We normally do not charge for training but reserve the right to start charging for frequent in person training. We offer training for both providers and administrators, and we can accommodate up to 100 participants per online webinar. For both in person and online training we generally follow these presentations:

Reporting Issues

Please contact the help desk to report any issues you may have with ChartCaddy.